If you placed your order on our website at www.humanscale.com, you will receive a booking acknowledgement email within 2 business days of you placing the order.

  • All acknowledgement emails will be sent to the email address that you listed when placing the order.
  • The estimated shipping date of your products will be listed in the acknowledgement email, as highlighted below
  • Once your order ships, you will receive an additional shipping acknowledgement, that will include the FedEx shipping information.
  • If you have not received your acknowledgements within the expected time frame of two business days:
    • Please check your spam folders, as they are sometimes routed there.
    • If you have checked your spam folders, and still cannot locate your acknowledgement emails, please submit a ticket at https://support.humanscale.com/support/home