Upon placing an order on our website at www.humanscale.comyou can expect to receive several acknowledgements containing order and shipment information: 

  1. Order Placement Confirmations (Humanscale.com orders only) notifyou that your order placed on Humanscale.com has been received.
  2. Order Booking Confirmations notify you that your order has been booked and will include the scheduled ship date(s) for your items.
  3. Shipping Confirmations notify you that items on your order have shipped and will contain tracking information.

If you do not receive your acknowledgements, please check your spam folders, as they are sometimes routed there. If you cannot locate your acknowledgement emails, please submit a Support Ticket.