Order and Product Support

Order Status and Tracking Information
When you place an order with Humanscale, we’ll keep you informed every step of the way with a series of email updates. We'll contact you when: We'...
Wed, 17 Jun, 2026 at 2:06 PM
Order Changes/Cancellations
Please note that order change and cancellation requests are not guaranteed and are subject to review, fulfillment status, and approval. Additional charges...
Wed, 17 Jun, 2026 at 2:01 PM
Delivery Support
For support on a delivery you received—for issues such as missing items or damaged contents—submit a Support Ticket and select Request Type: Delivery Issue....
Wed, 17 Jun, 2026 at 2:38 PM
Returning an Item
Please note that return requests are subject to review, eligibility requirements, and approval. Additional charges may apply. For more information and full ...
Wed, 17 Jun, 2026 at 2:25 PM
Warranty/Product Support
Troubleshooting Guides We offer troubleshooting guides for select products, which resolve most technical issues: M/Connect 3 Pro Dock Basic Troubleshoo...
Wed, 17 Jun, 2026 at 7:23 PM
Requesting Additional Support
Before submitting a ticket, we recommend taking a quick look through our Support Library—you may find helpful articles that answer your question right awa...
Wed, 17 Jun, 2026 at 2:06 PM