For support on a delivery you received—for issues such as missing items or damaged contents—submit a Support Ticket and select Request Type: Delivery Issue. Our team will be happy to help.
To help us process your request as quickly as possible, please include any of the following details you have available:
- Order number
- Qty./Items affected
- Photos of damage (to product and/or packaging)
- Photos of incorrect items received
Note: For warranty support on damaged/defective items after use, please refer to the Warranty and Product Support article.